this post was submitted on 29 Sep 2023
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Honestly, I don't know how any end user who doesn't understand IT and wasn't around before services like Cloudflare were available can say this. They objectively don't have the information or experience to make the claim.
I've been using the intermet since 2003 and have seen no difference except when cloudfare breaks.
Yes, the internet is much bigger than it was in 2003, and it needs more complex protective tools. The fact that you haven't noticed cloudflare when it is working is a sign that it is, well, working.
And the fact that your favorite sites aren't down more often is yet another sign. Downtime due to DDOS attacks alone would be so much greater without cloudflare than downtime due to cloudflare currently is. Your perspective is a pure lack of knowledge and an excess of confirmation bias.
It's the eternal IT conundrum. Something goes wrong: "What are we paying you for?!" Everything goes right: "What are we paying you for?!"
It's best to ignore the users as much as possible and just keep working.