this post was submitted on 19 Mar 2024
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Where I work at they decided the "office" people need to keep a presence just in case some random person walks in off the street and wants to ask questions. I'm the IT guy, I have no intention of talking to anyone I don't support, I have no knowledge to answer any questions about our business that I could offer, and my office isn't even near the front desk where I could hear anyone come in anyway ... but yeah it totally makes sense that I should have to drive in a couple days a week to a place where they make me pay for parking, just to sit at my desk all day and answer emails.
Of course there's two reasons why I haven't made a stink about their idiocy. First is that in doing my job, it really is helpful to others if they know they can meet me in person at certain times to fix issues that can't easily be solved over email. The second is that I can see my retirement on the horizon (about ten years away), and in the last ten years the place I work has made a huge contribution to my 401A, so much that it has already passed everything I've put away from previous jobs. If I can hunker down for another decade, I won't even need social security to retire comfortably, and that's a really good thing since Trump and other Republicans have already stated they are trying to eliminate it so they can justify collecting fewer taxes from the rich. I may be one of the last generations that can afford to retire and I'm not taking that lightly.
You have a good outlook, even when they make you pay for parking! Your first reason about helping others and the value of in-person IT support is really great though, I had to do the same when I was at a Service Desk last year. There are good times where in-person stuff is necessary or good. But not grounds for eligibility for promotion!