this post was submitted on 02 Apr 2024
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Lmao.
I sat in front of one of these ideas at an airport. People are just dumb. They couldn’t figure out how to get into the store. They didn’t understand how to pay by just leaving.
Never blame people for an issue with a system. If you have to blame the people then just admit your system is shit. It’s called idiot proofing and when theirs a bigger idiot proof it some more.
This is sort of implicitly true. You can't get people's money if they can't figure out how to use your product/service.
At the same time... People are pretty dumb.
People are rather dumb, but that's why you design a system that even an idiot can use.