this post was submitted on 02 Apr 2024
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382
Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores (gizmodo.com)
submitted 2 years ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world
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Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

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[–] Darkassassin07@lemmy.ca 182 points 2 years ago (24 children)

According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales.

Lmao.

[–] Brkdncr@lemmy.world 5 points 2 years ago (4 children)

I sat in front of one of these ideas at an airport. People are just dumb. They couldn’t figure out how to get into the store. They didn’t understand how to pay by just leaving.

[–] DeathsEmbrace@lemmy.ml 45 points 2 years ago (3 children)

Never blame people for an issue with a system. If you have to blame the people then just admit your system is shit. It’s called idiot proofing and when theirs a bigger idiot proof it some more.

[–] yiliu@informis.land 6 points 2 years ago (1 children)

This is sort of implicitly true. You can't get people's money if they can't figure out how to use your product/service.

At the same time... People are pretty dumb.

[–] Passerby6497@lemmy.world 5 points 2 years ago

People are rather dumb, but that's why you design a system that even an idiot can use.

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