this post was submitted on 03 May 2024
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One of my coworkers and I often discuss quitting our stressful-stupid IT jobs and going to work at Home Depot or Costco or even Arby's.
Today I took my car in for routine service. A place I use all the time. Major chain.
The poor guy checking me in had to click past about 50 stupid pointless prompts on his workstation. He had serious muscle memory going on. The man was impressive, the software was not.
I can just imagine the asshole midlevel manager who made some beleaguered coder write all that pointless popup shit, to make sure "they don't forget to upsell the customer" and god knows what other inane nonsense .
It's embarassing how bad software is in 2024. Especially point of sale systems and medical records.
Check out the current Luddite movement, this is their main complaint