this post was submitted on 12 May 2024
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[–] lemmyvore@feddit.nl 21 points 6 months ago* (last edited 6 months ago) (5 children)

Support is moving to discord which sucks massive ass.

It sucks but can you blame them? It's a natural response when people see that the old method (public posting and indexing) is being corrupted and grows increasingly irrelevant.

We're going to see more and more knowledge becoming insular and/or gated behind manual curation.

This doesn't necessarily have to mean Discord, can be private forums of any kind but private nonetheless. Discord may be the wrong tool but the problem it's being applied to is real.

[–] cyrus@sopuli.xyz 38 points 6 months ago (4 children)

it sucks but can you blame them?

For picking discord I very much can blame them, I figure it won't be long until that goes down the drain too.

[–] lemmyvore@feddit.nl -2 points 6 months ago (2 children)

Discord could solve this particular issue by simply adding a wiki.

We're going to see a lot of changes in online community tools and in the way people use those tools. Lemmy is not exactly revolutionary either, it's modern but it's still a forum at its core.

[–] barryamelton@lemmy.ml 5 points 6 months ago (1 children)

Discord could solve this particular issue by simply adding a wiki.

yeah, as Stack Overflow could. Discord is bound to the stakeholders, and is already getting enshittified.

[–] Gestrid@lemmy.ca 1 points 6 months ago

and is already getting enshittified.

Not yet. They're still trying to squeeze money out of people with their profile pic frames and stuff. They've yet to introduce ads into app (for now).

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