this post was submitted on 30 May 2024
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This is the best summary I could come up with:
Further, Spotify's support page for Car Thing doesn't mention refunds and only tells owners to reset and properly dispose of or recycle the gadget.
As noted by TechCrunch today, in October 2021, Spotify CEO and founder Daniel Ek said that more than 2 million people initially signed up for the Car Thing waitlist.
By July 2022, Spotify revealed that it was no longer making Car Thing, its only hardware, naming product demand and supply chain issues as factors.
Since Spotify announced that it will forcibly brick all Car Things in December, users have been pleading with the company to open source the device.
If they continue with the plan to brick Car Thing in December, the refunds won’t matter when our anger & disappointment resurfaces, and we remember why they lost our trust as users.
As Spotify currently looks unlikely to do more to appease Car Thing owners, this incident may have to serve as a note of caution for people considering buying hardware from a company that might not commit to long-term support.
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