this post was submitted on 22 Jun 2024
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[–] slaacaa@lemmy.world 231 points 5 months ago (24 children)

I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

[–] FiniteBanjo@lemmy.today 33 points 5 months ago* (last edited 5 months ago) (9 children)

Windows actually aren't a very big share of their revenue, but Office is yeah.

[–] greenskye@lemm.ee 19 points 5 months ago (2 children)

It's kind of crazy to me that their AI product is already 50% of the revenue of their OS product. The thing that a stupidly high amount of computers require to even function for most people.

[–] mrvictory1@lemmy.world 6 points 5 months ago

The chart shows revenue, not profit. I wouldn't be surprised if Copilot is not profitable.

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