this post was submitted on 06 Jul 2024
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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I agree, mistakes and vulnerabilites happen in all software commercial and open. Now I can only speak for RetroDECK but, we also make mistakes and need to do minor patches to fix those.
I think Jorge and the team handled it as you should: Be transparent, inform on all channels they can and learn from your mistakes.
Me personally have full confidence in them.
Those that try to hide or shift blame of mistakes are a bigger red flag in my book.
What we need is a popup IN THE OS that tells users how to troubleshoot.
Separate from the OS core, updatable individually, like an RSS feed with persistent popups using KDialog etc.
People, please; look at this.
It's inevitable that mistakes will happen.