this post was submitted on 04 Jan 2024
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And yet they still claimed an average of $180,000,000 a year the past 5 years that people didn’t spend.
I’m with you this is something Starbucks probably doesn’t engineer, it’s just people being dumb.
It’s definitely a dark pattern built into the app / gift card experience.
Kind of. The app doesn’t in any way tell you that you can use the card balance to pay part of your bill and then use a credit card for the rest; I only found out when a barista told me
Does this include people that just use their Starbucks cards for frequent purchases? I always have up to $25 on my card for the one or two times a week I get something. That is just money I haven't spent yet, and I'm fully aware that I could just use it up if I stopped going to Starbucks.
Well… as someone who thinks he spends more money at Starbucks than is smart I’d go as far to say anyone going there is a little dumb lol