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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)

submitted 4 months ago* (last edited 4 months ago) by rxxrc@lemmy.ml to c/technology@lemmy.world

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All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[–] kadotux@sopuli.xyz 102 points 4 months ago* (last edited 4 months ago) (28 children)

Here's the fix: (or rather workaround, released by CrowdStrike) 1)Boot to safe mode/recovery 2)Go to C:\Windows\System32\drivers\CrowdStrike 3)Delete the file matching "C-00000291*.sys" 4)Boot the system normally

[–] StV2@lemmy.world 60 points 4 months ago (19 children)

It's disappointing that the fix is so easy to perform and yet it'll almost certainly keep a lot of infrastructure down for hours because a majority of people seem too scared to try to fix anything on their own machine (or aren't trusted to so they can't even if they know how)

[–] HaleHirsute@infosec.pub 68 points 4 months ago (4 children)

They also gotta get the fix through a trusted channel and not randomly on the internet. (No offense to the person that gave the info, it’s maybe correct but you never know)

[–] kadotux@sopuli.xyz 14 points 4 months ago

Yeah, and it's unknown if CS is active after the workaround or not (source: hackernews commentator)

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