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CrowdStrike offers a $10 apology gift card to say sorry for outage (techcrunch.com)

submitted 3 months ago by kn33@lemmy.world to c/nottheonion@lemmy.world

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[–] Zannsolo@lemmy.world 26 points 3 months ago (1 children)

Send them an invoice and or take them to small claims court

[–] ahal@lemmy.ca 10 points 3 months ago

If they accepted a refund for the flights, it's probably too late unfortunately.

But for next time, airlines are required by law to rebook you in a timely manner. Even if it's on a competitor's flight. If they fail to do this, you can get home any way you choose then send them the invoice. If they refuse, small claims will force them to pay. Ideally record any conversations you have with them and keep all receipts.