this post was submitted on 07 Oct 2024
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Pathetically weak flex cable and connector. Obvious problem and design weakness that's persisted for years.
Happened in 2022 to a 2017 MBP belonging to someone I knew. She went out and bought a new one, and put the old one in a drawer. She brought it to me in 2023, I investigated and found the shitshow - Apple saying "nuh-uh", the ACCC (Australian consumer advocate) saying "you'd better", then Apple quoting me $1100 because the ACCC never enforced it, and me getting it fixed locally for $550. It needed a new screen, not because the screen itself was faulty, but because the failing flex cable was integrated with the screen. Screw Apple.
I remember replacing that cable on my 13 in Wallstreet PowerBook. The cable made a 180 degree turn causing it to break internally. Apple replaced it the first time, but I had to do it when it broke the second time.