this post was submitted on 16 Aug 2023
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An Instacart customer said she discovered the app's higher prices cost her nearly $100 after accidentally seeing the store's paper receipt::undefined

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[–] madthumbs@lemmy.world -2 points 1 year ago

I used Instacart through the pandemic until vaccines were available. I knew about the markups, but couldn't easily figure them out. -That's not the problem I have with Instacart.

The big problem is their ability to leverage a discount from the store, which is even harder to figure out (outside of hearsay). -This makes it far more difficult for personal shoppers to compete on their own, or for customers to acquire a quality personal shopper they can rely on for a competitive rate.