cross-posted from: https://lemmy.world/post/17016979
timestamps because rossmann didn't add any this time
0:00 fundamental emotional block of aggravation
1:50 apple's statements with durability & repair-ability
6:49 apple's repeated hardware failures & anti-consumerism
7:20 macbook pro a1226a12 gpu failures & anti-consumerism
8:41 macbook pro a1226a1260 hinge frame & "unibody" hardware failures
9:35 macbook power circuit failures & apple's terrible "fix"
10:25 apple's awareness of iphone 6 & 6+ hardware failure yet released anyway
10:50 louis' personal favorite; macbook pro sends 52 volts to cpu & apple's anti-consumerism
12:39 my personal favorite; macbook screen cable dies simply by virtue of dust existing
13:55 apple's anti-consumerism & hardware failures with "flexgate"
15:35 these design flaws continue to this day
16:08 "we seek new ways to offer convenient access to safe, reliable, and secure repairs"
17:54 apple's repair programs are mostly useless
19:00 apple closing the supply chain, hurting third party repair businesses
20:29 apple's restrictive independent repair program
22:23 apple restricts manufacturer's to not sell parts to third parties
24:54 apple's repair documentation
25:32 apple certified training lol
26:06 apple's failure with privacy & security
27:28 differences between multi trillion dollar corporation & small third party repair businesses reputation
28:09 apple's failure with privacy & security
28:38 samsung's failure with privacy & security, copying apple's business practices
29:48 apple's failure with privacy & security again
29:53 snicker snicker
29:55 apple's failure with privacy & security
31:00 apple's "rigorous, spotlight reliability testing" for their products
33:43 apple experiments with their customers, and why they don't care about you
33:05 conclusion