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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

6 comments fedilink hide all child comments

A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] spudwart@spudwart.com 0 points 11 months ago (2 children)

I know the article is seemingly hopeful. But that's 30% of the time they don't need an employee.

In its most recent cost-cutting measures in November, the company laid off roughly 17% of its global full-time employees as well as reducing its monthly expenditures.

AI is not a revolution for the working class, and it never will be. I'm tired of having this argument that 'I don't understand AI' or that 'It's good for humanity.'

It's good for capitalists and that's fucking it. Cheap and compliant labor is all they fucking want. If they can replace you with a bot that will do the work basically for free, they will.

This isn't rocket science, nor is it unprecedented. This idea that "AI will save us" is about as true as "Arbeit Macht Frei".

AI will be used to undervalue your labor, and push you to beg to deregulate just to be able to survive.

[–] AbsoluteChicagoDog@lemm.ee 0 points 11 months ago (1 children)

That's the exact reason why "Luddite" is an insult. They were people who wanted technology to benefit everyone and they were labeled as backwards thinking for it.

[–] Meowoem@sh.itjust.works -1 points 11 months ago

That's not a very accurate representation of history, the luddites smashed looms that when established lowered the cost of woven and lace products so significantly that even the poorest person could afford to be clothed in garments which only the upper class could afford before.

The luddites wanted to keep genuine and brutal privation in the world because they had what they felt was a privileged position and didn't want to lose it.

Automated food production and service is going to reduce the cost of having a healthy diet and improved the quality of food for everyone which will have many knock on positive effects to the world - being against that because you want to maintain a system where an underpaid underclass toils to try and make ends meet is absurd and kinda disgusting.

As a member of that underclass who can't afford to live more than the basest life I can tell you very clearly that this current system where the affluent mighte classes enjoy luxuries made possible by the suffering and privation of the lower working classes is not a system which anyone should protect.

[–] Meowoem@sh.itjust.works -1 points 11 months ago

You're suffering a condition caused by capitalist propaganda where even though you recognise it's terrible you can't imagine anything except capitalism.

You throw in some emotive nazi imagery and firebrand anticap talking points but your argument is nothing more than 'capitalism is inevitable and our only option is to fight to be the beast consumer'

Technological developments have continually changed the world for the better, you have access to s standard of living which would blow the mind of a Victorian aristocrat, luxuries they could barely imagine. Access to information is better and far far cheaper than any time in history and by huge margins - go read Jude the obscure and try to find a single thing in that book which would be a problem today -- the boy would be a Latin scholar for a start.

Ai has already benefited humanity in a myriad of ways and it's going to continue getting more useful and making people's lives better - especially those in currently deprived or underdeveloped communities.

[–] FireRetardant@lemmy.world 0 points 11 months ago* (last edited 11 months ago) (1 children)

Remember when people were conspiracy theorists for saying AI would replace a ton of people's jobs?

[–] RainfallSonata@lemmy.world -1 points 11 months ago

Remember when they promised us advances in technology would mean we would work less while enjoying a life of leisure?