this post was submitted on 12 Feb 2025
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Fediverse

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Small things like 'Auto expand media' being set to true, can have a huge impact on user retention rate.

The vast majority of people never open or change default settings in the social media they use.

When they try out Lemmy etc., and the defaults aren’t great a lot of them will have a bad User Experience and leave.

I’m a IT professional, and joined Lemmy a few months ago, the UX sucked, most of that could have been fixed by having good defaults in place.

I powered through, but I won’t recommend Lemmy to many of my friends or family because I know they will give up due to too much friction in finding the right settings and how things work.

For the Fediverse to succeed focus needs to be put on giving people a very smooth UX from first opening a app or page, to finding enjoyment seeing and engaging with content.

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[–] bjoern_tantau@swg-empire.de 2 points 1 week ago

Isn't there a new UI in the works for the 1.0 release anyways?

[–] AnonomousWolf@lemm.ee 2 points 1 week ago* (last edited 1 week ago) (3 children)

We should experiment with setting different defaults for new users.

For new signups, set 'Auto expand media' to true for half of users, give it 3 months or a year and see what effect it has on user retention.

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[–] kubica@fedia.io 2 points 1 week ago

I don't give that much importance to the default but I wish I could turn it on and off easily without having account. Some instances I've visited have enabled it by default when I don't want it, and vice-versa.

[–] JubilantJaguar@lemmy.world 1 points 1 week ago (2 children)

While this is of course true (and I too have professional experience in this field), my own experience is the opposite. The UX and defaults here are generally better than on, for example, the R-site.

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[–] RobotZap10000@feddit.nl -3 points 1 week ago (3 children)

I personally value the decentralization and personal control a lot more than laypeople being arsed to try to figure it out. If I didn't, I wouldn't even be here in the first place. Why try to accommodate for users that don't give a crap about the main selling point by diminishing the said selling point?

[–] AnonomousWolf@lemm.ee 1 points 1 week ago

Not a lot of thought was put into selecting the defaults, all I'm saying is at the very least we should put thought into the defaults that are set. It takes away no control from the user.

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