this post was submitted on 27 Jan 2026
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As evidence, the lawsuit cites unnamed "courageous whistleblowers" who allege that WhatsApp and Meta employees can request to view a user's messages through a simple process, thus bypassing the app's end-to-end encryption. "A worker need only send a 'task' (i.e., request via Meta's internal system) to a Meta engineer with an explanation that they need access to WhatsApp messages for their job," the lawsuit claims. "The Meta engineering team will then grant access -- often without any scrutiny at all -- and the worker's workstation will then have a new window or widget available that can pull up any WhatsApp user's messages based on the user's User ID number, which is unique to a user but identical across all Meta products."

"Once the Meta worker has this access, they can read users' messages by opening the widget; no separate decryption step is required," the 51-page complaint adds. "The WhatsApp messages appear in widgets commingled with widgets containing messages from unencrypted sources. Messages appear almost as soon as they are communicated -- essentially, in real-time. Moreover, access is unlimited in temporal scope, with Meta workers able to access messages from the time users first activated their accounts, including those messages users believe they have deleted." The lawsuit does not provide any technical details to back up the rather sensational claims.

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[–] Treczoks@lemmy.world 17 points 1 month ago

Why am I not surprised? Whether there is no end-end encryption, they have a copy of every key, get the decrypted messages from the client, or can ask the client to surrender the key - it does not matter.

The point is that they never intended to leave users a secure environment. That would make the three latter agencies angry, and would bar themselves from rather interesting data on users.

[–] BilboBargains@lemmy.world 16 points 1 month ago (2 children)

It would not be surprising if found to be true. Difficult to see how the current business model operates at a profit. Their long term goal is the usual loss leader model until a monopoly is achieved and then slug us with ads, sell all the data, hike the price, etc. Sickening to watch them cosy up to fascists. They are probably supplying any and all the agencies with intelligence scraped from their user base. If Facebook were a person they would be a psychopath.

[–] Amroth@feddit.it 14 points 1 month ago

If Facebook were a person they would be a psychopath.

I mean, Mark Zuckerberg kind of is Facebook, and he's a psycho.

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[–] pinesolcario@lemy.lol 15 points 1 month ago
[–] sefra1@lemmy.zip 12 points 1 month ago

Only a tech illiterate can expect privacy from a closed source program, open source is a requirement for both privacy and security.

[–] FlashMobOfOne@lemmy.world 10 points 1 month ago

Just assume any digital platform you're using isn't safe at this point.

[–] PieMePlenty@lemmy.world 10 points 1 month ago* (last edited 1 month ago) (8 children)

I never used WhatsApp, but what made people think they used e2e? I'm way passed blindly believing what any company says they do without proof. I'd expect some kind of key or certificate management in the app, is that present?

Heck.. my default is still to think every website does plaintext password storage. I can't prove it, but neither can they. Stop storing my passwords in plaintext lemmy! /s

[–] purplemonkeymad@programming.dev 12 points 1 month ago (4 children)

Around a year ago WhatsApp had large ads that just said "no one else can read your messages." I don't think most people thought that some one could, which makes me wonder why they were paying so much to say it.

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[–] foo@feddit.uk 9 points 1 month ago

Back at the start WhatsApp wasn't free, although it was pretty cheap. Then Meta bought it and made it free. Some time after that, the founders left and started Signal.

The E2E encrypted protocol WhatsApp used to use was the Signal protocol. When the OG founders left and created Signal they revamped it, calling it the Signal V2 protocol. Whether WhatsApp still uses that original Signal protocol or not is probably not known to many people outside of Meta, but WhatsApp definitely used to be E2E encrypted prior to Meta's purchase.

I deleted my WhatsApp account around the time Meta announced they were merging all of their messaging stuff together, e.g. Facebook Messenger, Instagram etc.

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[–] clav64@lemmy.world 10 points 1 month ago (1 children)

I would argue that the vast majority of users don't use WhatsApp for privacy. In the UK at least, it's just the app everyone has and it works. I've actively tried to move friends over to signal, to limited success, but honestly it can be escaped how encryption is not it's killer IP.

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[–] M1k3y@discuss.tchncs.de 8 points 1 month ago (2 children)

Im not a big fan of meta and WhatsApp, but these claims are a bit much. Any employee gets access to messages through a well documented internal process? "No separate decryption step is required" , so the WhatsApp CLIENT is not doing any actual e2e encryption and no attempt at reverse engineering or traffic analysis has ever seen that this is the case?

Where can one see, what these whistleblowers have actually published? I would expect to see this "simple process" and how that interface actually works... And I would expect any journalist to request some proof (show me the last message i sent to Alice) before trusting an anonymous whistleblower making such an extraordinary claim.

From what I heard so far, that anonymous whistleblower could be a troll or an ex-employee who just wants to cause some trouble for meta.

We should not trust anything blindly, even if it fits with our view of the world. Meta is an evil company, but as long as there is no indication for these specific allegations to be true, we should treat them as unfounded allegations.

[–] ricdeh@lemmy.world 8 points 1 month ago

In principle the messages themselves could be E2E encrypted, but the closed-source WhatsApp client could transmit decryption keys to Meta HQ without anyone finding out. As long as the client or the client device is unsafe and not trusted, E2EE is not really effective. Which is why one should always demand a FOSS client for E2EE.

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