This part should have been a lot more visible and not just hidden as part of a generalized forum post. The error the individual users got doesn't do anything to make it clear what the user or server owners need to do.
As an intentional change by Plex, presenting basic guidance as to what the error theyve caused means should be the absolute bare minimum. This is the piece that annoys me most.
I'm just a bit older, but been there.
I could never get past it though. I have a daughter too, and it really just takes one experience where they really remind you of your kid and... yeah, I don't think I can do this y'all.