I worked for a public library and one of the worst things was, despite CONSTANTLY reminding people that when their computer time ran out, the machine would delete EVERYTHING and restart itself, I'd always get some dope who would gasp in horror at closing time when the script ran.
"What happened!? It's just..g...gone?!"
"Did you bring a USB? Email it to yourself? Send it to the print queue yet?"
"No, I was just about to finish it!"
"...There is literally nothing I can do about this."
"But it was 6 pages and due tomorrow and--"
One dude literally asked me: "Can't you.....hack it or something!?"
It's physically painful.
This is exactly why I'd shut down any of that ridiculous "Kids just know computers these days" crap.
"No, Phyllis, just because 6-year-old-Timmy can crust up your iPad with boogers to consume endless dopamine-pumping content doesn't mean he has any idea what is happening behind that screen. At all."