Moonrise2473

joined 2 years ago
[–] Moonrise2473@feddit.it 4 points 7 months ago (1 children)

I like freescout.

It is well made and aesthetically pleasing but it has four main problems

  1. The devs are complete assholes. Ask for a clarification because of missing documentation and they ban you from their GitHub repo without even replying.
  2. The program is open source but everything is under closed source paid plugins. Plugin pricing is very cheap and without subscription but in order to get the bare usable minimum you need to spend at least $50 in plugins. I had to compile an excel file with the list of 50+ plugins and rank them, so I could buy the $400 of plugins over an year, buying the most important in the beginning. Then they banned me because after the first purchases I asked help with one of their paid plugins. Well, thanks for let me save $390, I won't buy anything anymore.
  3. Plugins have unfair regional pricing for some reason. $2 becomes €4, even with vat the math doesn't add up. They take the amount in dollars, convert in local currency using unfavorable exchange rate and rounding up, then they add VAT and round up again. With 40 "must have" plugins, this trick becomes expensive for no reason. Why Europeans have to pay double? It's a business expense in 90% of cases, so the vat shouldn't be considered in the price because a business can deduct them.
  4. No support. At all. Even if you are willing to pay for it. They don't want to set a forum, use GitHub discussions or even (ugh, I hate that but better than nothing) discord. For a program that's used for business this is a bit of a problem. How a company can rely on a software where if something is missing from the documentation and you ask for help, you are simply banned&ignored. You discover than you're banned when a week later you go to see if someone replied to you. I don't see why they can't have a $50/hour support package like anyone else.

As an alternative, there's uvdesk. It's similar but when I discovered it I already set freescout with the bare minimum paid plugins like "see all emails", "see list of customers", "send later", "add attachment to the email".

[–] Moonrise2473@feddit.it 2 points 7 months ago (1 children)

Webmail is comically slow and laggy even if it permanently stores every single email in the database. It also doesn't prune them after deletion and that's a huge privacy issue imho. The fact that it's saving all the emails in clear on the database Is concerning for use outside self hosting. Even if it could be set to do end to end encryption for files, in this way the admin has full access to all emails from all users (well, actually, thanks to the impersonation plugin it has access to everything and it doesn't even give a "admin has logged in" notification).

Also, even if it's this slow, it's incredibly barebone.

I replaced it with snappymail which is way faster even if it doesn't cache any email in the database

I tried many webmail software and I didn't see any of them storing emails on the database. Afterlogic, roundcube, squirrel, they're all reading them from IMAP with no DB. But they're much faster. What's the point of storing millions of emails on a DB if the software is 50x slower than something that doesn't do that?

[–] Moonrise2473@feddit.it 1 points 7 months ago

I'm guessing if they want to run syncthing they have a lot of data to store and linode/do is expensive for that

[–] Moonrise2473@feddit.it 10 points 7 months ago (1 children)

Given the "Oracle style" pricing that's unaffordable to anyone they are targeting businesses, so they're going to sue the businesses in order to score a big payout.

Like Oracle is seeing a download for the "free" virtualbox in a Company, they immediately send the lawyer team knocking at the doors

Suing a student or indie creator would be more expensive from a PR point of view

[–] Moonrise2473@feddit.it 3 points 7 months ago (5 children)

If it's properly cracked it doesn't need steam

[–] Moonrise2473@feddit.it 0 points 7 months ago

Well at least finally after three long years Microsoft added the option to combine icons on the taskbar.

Without that option, explorerpatcher was a forced install on w11

Now it's possible to live without it

[–] Moonrise2473@feddit.it 3 points 7 months ago

Wait for the next month release of scale, it very surprisingly comes with jails. You install a Linux distro in a jail then run gluetun+qbit via docker

[–] Moonrise2473@feddit.it 2 points 7 months ago

i always tell myself to write something like this but then i never have the time or the willing to do so...

i'm interested too if there's this

[–] Moonrise2473@feddit.it 14 points 7 months ago

Rhetorical question, right?

[–] Moonrise2473@feddit.it 0 points 7 months ago

Easy: I make a Borg repository not only for a single server but for each directory. In this way if I need a file from nextcloud with an extremely generic name like "config" I only search in there and not sift between 100k similarly named files

[–] Moonrise2473@feddit.it 9 points 7 months ago (2 children)

Not sure if it makes sense a €60/year subscription for visualizing via web a collection of pirated/cracked games (this is the old crackpipe, right?)

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