hm odd, can you tell me more ? how are you forwarding the message, are you automating or doing it manually ? are you hosting the bot yourself ? and since you couldn't upload the image here, could you upload it postimages or similar and just link here ?
there just isn't information, but this is likely an issue with the bot itself.
Edit: if you're using the bot I think you're using, there should be a line in config.env USER_TRANSMISSION = "False"
try changing that to USER_TRANSMISSION = "True"
I see, yeah I think you'll just have to ask the person hosting the bot to enable the option