OS/2 3.0 "Warp" was a little too much ahead of its time and had the exact same problem that Windows Mobile had: no applications.
IBM tried to solve that with Windows emulation but it was a headache from the start and often have a buggy experience.
It didn't help that the real world hardest requirements were off the charts as compared to Windows 95 (still 16-bit MS-Dos based and not even close to what OS/2 was).
IBM did everything right from an engineering perspective but failed miserably on what the market wanted.
It never stood a chance. IBM had always been great at delivering solutions that was well engineered. What IBM has n-e-v-e-r been good at is marketing and understanding the volume market.
Actually, in the long run this might be something good. This will force EU lawmakers to act regarding software services being pulled without consent.
A lot of things are sold with features relying on software services / cloud services. You buy a smart tv today and two years later the vendor decides to kill the appstore. (Had a friend who bought a Sony Bravia TV. Two years after she bought it she finally got a network outlet installed near the tv. However, Sony had decided to go another route and just killed 99% of all apps and the smart TV was really dumb)
Is this what you initially paid for when you decided to buy the device? Should the consumer just accept that a major part of the listed features just disappears?