That's helpful, thanks. I'm guessing they charge a premium because they provide a service. I'm not afraid to tinker a bit, but my interest in Linux is not tinkering - it's to switch to a freer, more sustainable OS. So I'm curious about services that offer support.
For that reason I've also looked at Tuxedo computers, but I'm worried that I'm locking myself into another company's OS again (from Microsoft/Apple to Tuxedo) rather than having the freedom to choose my own distro. But I guess with support comes a price: less freedom.
Right now I'm deeply locked into the Apple ecosystem. Apple makes wonderful hardware and apps, but it's still a straitjacket, even if it's a designer straitjacket. 😀
Can't seem to find refurbs on their website - and judging from the original announcement, they may only be available in the US and Canada (I'm in the EU).