sploosh

joined 1 year ago
[–] sploosh@lemmy.world 2 points 2 weeks ago

One of the benefits of having a number of middle managers leave is a few of the folks in the trenches get a chance to move up. Two of my team members were there in management through 2023, which is a number of years after everything went down. I don't know what their compensation looks like, but I know they must have gotten a 15% bump at the least jumping up during the exodus. They were the last two from the staff still at the company.

[–] sploosh@lemmy.world 3 points 2 weeks ago (2 children)

Only if he shows me that he wasn't destroying the company, but building networks to leverage crises into profit.

Which, it would seem, is what he and the rest of the C-suite team did.

They bought out the old owners and signed up a bunch of new customers that we didn't understand how to work with (new industries with different requirements, we were very specialized toward a few professions and our staff's knowledge and skills reflected that). They also brought in fresh, inexperienced people to manage the clients, so we didn't really get very good on-boarding results and didn't generate good documentation for the help desk to work off of. Right off the bat we did a bad job for these new customers and it took us a long time to do it, while our long-time customers had their wait times go up by an unacceptable amount.

My team was running at their limits, but I was not allowed to let up at all because we needed to get the tickets down. 9 hours days were the minimum, 9.5-10 were the norm. We hadn't hired any new people when we added the new clients and the new clients generated tickets at 1.75x the of rate existing clients, and they were still signed up more. After months of begging, they hired two people for Tier-3 positions without testing them technically. They were both from corp call centers and had previously read scripts with troubleshooting steps on them. Neither had ever logged into a router. This is where I quit.

Within four months of my departure (and a few others at my level around the same time, we had all had enough) the company had lost 30% of their clients, two of which were huge 250-person entities that were cash cows for biling. Four months later the owner-operators sold the whole thing to another company, getting high level jobs, equity and cash out of it. As far as I know they're all still working for the bigger company. Even if they lost money buying and selling, chances are they're on top in the long run.

[–] sploosh@lemmy.world 3 points 2 weeks ago (4 children)

This makes me want to call up the former CTO of the MSP I worked for who disagreed with me when I said TP-Link and other consumer hardware was a risk we shouldn't let our customers take and tell him that he's a miserable drunk who destroyed a company by taking a role he had no business in.

[–] sploosh@lemmy.world 9 points 3 weeks ago

The AI ecosystem is flooded, we need a good bubble pop to slow down the massive waste of resources that our current info-remix-based-on-what-you-will-likely-react-positively-to shit-tier AI represents.

[–] sploosh@lemmy.world 15 points 1 month ago (1 children)

I want a slide out keyboard like on my G1.

[–] sploosh@lemmy.world 2 points 2 months ago

Ditto. 7800X3D is a beast for games and I don't give half a shit about productivity performance on my gaming machine. I got mine for around $350 early this year and I'm absolutely floored that it's now over $400. That's not the direction things are supposed to go.

I think we may be in the last generations of x86's desktop and laptop dominance. All phones and now all Macs run on ARM-based chips and they do just fine while sipping watts, compared to x86's two big proponents both having faltering launches on their latest generations with ever higher TDPs where you only get more processing power by using more electrical power.

[–] sploosh@lemmy.world 24 points 2 months ago (1 children)

It's hard to believe that it would have taken 25 years for the many SD card builders out there to figure out that a heat spreader could solve the degradation problems.

[–] sploosh@lemmy.world 55 points 2 months ago (4 children)

I feel like dealing with SD cards' inevitable demise is more important than armoring them. What good is a stainless SD card that no longer functions after 2 years of use?

[–] sploosh@lemmy.world 5 points 2 months ago

They subscribe to the theory that less forward acceleration is the same thing as slowing down.

[–] sploosh@lemmy.world 4 points 3 months ago

Just write a script that runs periodically to check the log's size and delete when its near the crash threahold.

[–] sploosh@lemmy.world -1 points 3 months ago

Describing a soul is task for a philosopher. I merely recognize a familiar spark.

[–] sploosh@lemmy.world 5 points 3 months ago (2 children)

The Outer Worlds is like if you stripped half the soul and the content out of New Vegas, slapped a coat of paint on it and threw a brick on the accelerator.

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