this post was submitted on 13 Nov 2024
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We have like 250, mostly remote and on Slack all the time. There's the occasional hiccup here and there, but generally it's pretty seamless.
Sounds like you're getting better numbers than we do :) Wonder if there's some incompatibility in our fleet hardware that you don't have. We're mostly Dell XPS. The biggest problem we regularly have is the audio output and mic inputs going rogue. They'll be using the machine with sound all day, no problem, go into a meeting and there's no sound. They'll have the same problem with microphones. Somehow the browser session behind the scenes doesn't pick up the current default device settings and the volume for the Slack session ends up being muted.
Ah could be hardware/OS, yeah. I believe everyone at our company are on MacBooks (I'm a Linux guy myself, but orgs don't usually like that).
My personal laptop is a Dell XPS 13 and while I like it for various reasons, it has had plenty of problems with the built-in mic and video (mostly the mic). So it very well could be that.