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A phone company developed an AI 'granny' to beat scammers at their own game (www.npr.org)

submitted 3 days ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

15 comments fedilink hide all child comments

British mobile phone company O2 has unveiled a new creation, Daisy, a chit-chat and kitty-cat loving artificial intelligence "granny" who talks to scammers to keep them away from real people.

"Hello, scammers. I'm your worst nightmare," Daisy says by way of introduction to would-be ne'er-do-wells.

In the video introduction, featuring former Love Island contestant and scam victim Amy Hart, scammers are heard feeling much of the same frustrations they put their victims through as Daisy breezily yammers on about her kitten, Fluffy, and her inability to follow the scammers' instructions.

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[–] AdamEatsAss@lemmy.world 39 points 2 days ago (1 children)

Kitboga tried to do something similar. He would send scammers fake receipts from Bitcoin ATMs and tell them they have to call to finish the transaction. Then he had an AI customer service answer the calls. It's funny to watch but the model he used struggled a lot with coming up with realistic reasons why it was taking so long.

[–] Amanduh@lemm.ee 26 points 2 days ago (1 children)

I remember his chatbot keeping a scammer busy for like 40 minutes, I haven't checked back in for a while though

[–] GingerGoodness@lemmy.world 13 points 2 days ago

Currently watching a VOD from a week ago and he's still working on it. His team made a much more streamlined display for it and it's stopped saying "pauses" out loud. He's also experimented with letting chat feed the bot prompts and seemed surprised that they made it talk like a pirate.