this post was submitted on 17 Jan 2024
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Unfortunately, Kroger and Walmart are a 5-minute drive for us and Meijer would be a 30-minute drive, so we're sort of stuck with Kroger and Walmart.
Wait...ok, so I haven't really shopped anywhere but Meijer or (to a lesser extent) Kroger for about a decade. Is this why I haven't seen the problems with things like "unexpected item" and such? That could make a lot of sense. It's been driving me crazy seeing stories like this when the worst experience I have with self checkout is when the camera thinks I'm stealing something because I have, like, a Wendy's cup.
The Kroger near me is fine about that, but it's newer self checkouts so they probably haven't had time to fall into disrepair yet.
This must be location dependent (and time). I have multiple Walmart and grocery store chains nearby, and the worst I ever see is one Walmart may sometimes have a line at self checkout... But I usually know by how full the parking lot is.
One grocery store never has a line, one grocery store does occasionally at rush hour (both the same chain, about 5 miles apart).