this post was submitted on 19 Jan 2024
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Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)
submitted 10 months ago by dantheclamman@lemmy.world to c/technology@lemmy.world
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[–] laurelraven@lemmy.blahaj.zone 5 points 10 months ago

Why do they have the "right" to lock people into an ongoing subscription though? Subscriptions should absolutely be easy to cancel, even if there's a termination penalty, it should not be on the consumer to jump through hoops and waste their time to get out of it.