this post was submitted on 21 Jan 2024
154 points (94.8% liked)

Technology

59534 readers
3195 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

https://youtube.com/watch?v=PCc2Ug2dXmY

Customer purchased Asus Rog 24GB 4090 from amazon but received fake 4080 instead

you are viewing a single comment's thread
view the rest of the comments
[–] remotelove@lemmy.ca 28 points 10 months ago* (last edited 10 months ago)

It was likely return fraud and is super common with PC components. The logic is, is that your average customer service rep doesn't know how to correctly identify parts that are being returned and doesn't give a shit about the return as long as the customer doesn't throw a fit. I would imagine this is still the case with Amazon since there is little human interaction.

I worked with a kid at CompUSA who did that with GPUs. He got arrested, or at least, escorted out of the store in handcuffs. Back then, and I don't know about now, most retail stores had an RMA cage where one or two people worked comparing part number and serials for expensive part returns. When your name is on the receipt and you work at the same store, you are gonna have a bad time.