this post was submitted on 22 May 2025
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I've never heard of anyone use a shop's reviews to decide what product to purchase, so you're literally the first to me.
If I want a product that I have no idea about then I'll go to forums, YouTube channels, etc about that type of thing and see what they say about it all. They'll be people who've done product reviews and comparisons. And so they're the people with the knowledge and their the people that care.
So in your example of wanting a guitar pedal I'd be visiting music and electric guitar places on the internet to gather knowledge on the product range.
Once I hit the online store, I've already decided what I want to purchase. And so the store reviews are more about the seller themselves and whether the product is genuine/fake, or a good/bad version of the white label item.