this post was submitted on 26 Jan 2024
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Salesforce is the latest tech company to cut jobs with 700 layoffs, report says::The job cuts, which amount to about 1% of its workforce, follow a series of layoffs last year.

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[โ€“] stoly@lemmy.world 1 points 10 months ago (1 children)

It might be better than when I used it like 8 years ago. It was definitely not fit for ticketing at the time but coo be made to work.

[โ€“] ThePrivacyPolicy@lemmy.ca 1 points 9 months ago

Oh a lot has changed in 8 years. 4-5 years even. I've run many large international support teams out of their ticket and service cloud and they've all loved it way more than alternatives like zendesk and such.