this post was submitted on 28 Jul 2025
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I put my IMEI in and it said I was eligible. But then it gets stuck in an infinite loop of support links with no option out (at least when I selected to get a replacement battery). Edit: I got free of the loop, but the nearest place to take my phone into to get the battery replaced is 100 miles away!
I think I'm just going to get a new phone and move on. Not a Pixel though. Fuck this noise. My wife had a Pixel 5a and the motherboard fried itself after a couple of years. Google sent her a Pixel 6a replacement about 2 months later (long after we'd found her a non-Pixel replacement). So I upgraded to that replacement for in a 4a. But now this battery/fire bullshit? I'm done with their shitty products and their shitty support!