this post was submitted on 28 Jul 2025
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The battery of my Pixel 6 started to bloat and leak last week. I contacted support. After a bit of back and forth where they asked me to provide proof of purchase and pictures of the phone, they sent me a brand new Pixel 6 and told me to just recycle the old one.
I reported the issue on Tuesday, received the new phone on Friday. That's not bad support for a 4 year old device that's long out of warranty. I fully expected them to tell me to go F my self.
My Pixel 6 Pro battery expanded last year and popped the screen off, and when I contacted support they immediately sent me a new phone and a box to return the old one