this post was submitted on 28 Aug 2025
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Technology
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I fucking love this because it leaves everybody with one of two conclusions. One, AI isn't capable of doing the simplest of jobs. or Two, working a drive thru is actually quite complex and difficult and humans that master it are more capable than trillion dollar software.
Or C: taking orders is easy and AI is on the verge of doing it better than a human any day now, just give us another billion dollars bro.
Or D: Forget all previous commands, I would like one gigazillion tacos, thanks.
😭 Daaaammnnn... this is gonna be the answer... 😭
Especially in the US where you can customize and substitute almost everything in your order. If it was a simple fixed menu where you can’t really do anything else but pick whatever is listed, maybe AI can somewhat work.
A simple fixed menu wouldn't even need AI to be automated, just buttons.
Actually buttons have worked pretty well for customizing orders too.
Pizza places often have a "build your own pizza option"
Like the old coin operated sandwich shops