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It is still a logical argument, especially for smaller shops. I mean, you can (as self-hosters know) set up automatic backups, failover systems, and all that, but it takes significant time & resources. Redundant internet connectivity? Redundant power delivery? Spare capacity to handle a 10x demand spike? Those are big expenses for small, even mid-sized business. No one really cares if your dentist's office is offline for a day, even if they have to cancel appointments because they can't process payments or records.
Meanwhile, theoretically, reliability is such a core function of cloud providers that they should pay for experts' experts and platinum standard infrastructure. It makes any problem they do have newsworthy.
I mean,it seems silly for orgs as big and internet-centric as Fortnite, Zoom, or forturne-500 bank to outsource their internet, and maybe this will be a lesson for them.
It's also silly for the orgs to not have geographic redundancy.
No it's not. It's very expensive to run and there are a lot of edge cases. It's much easier to have regional redundancy for a fraction of the cost.
The organizations they were talking about and I was referring to have a global presence
Plus, it's not significantly more expensive to have a cold standby in a different geographic location in AWS.