this post was submitted on 20 Oct 2025
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[–] clif@lemmy.world 10 points 10 hours ago* (last edited 10 hours ago)

One of our client support people told an angry client to open a Jira with urgent priority and we'd get right on it.

... the client support person knew full well that Jira was down too : D

At least, I think they knew. Either way, not shit we could do about it for that particular region until AWS fixed things.