this post was submitted on 02 Feb 2026
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If AI can kill ServiceNow, I'll happily praise our new AI Overlords. I'm sure ServiceNow can be really good. I've just never seen it in practice. Perhaps we just never paid for the "interface which doesn't suck" module.
Sorry, best I can do is make it take 45s to load the fucking landing page, and make search so baroque that it pisses off seasoned DBAs