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Small business owners say Amazon is selling their products without permission (www.newschannel5.com)

submitted 13 hours ago by pelespirit@sh.itjust.works to c/nottheonion@lemmy.world

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"I typed in YamzWorld into the Amazon app and lo and behold there were all my products there with my pictures from my website as well," Montes-Tarazas said.

While he receives payment for sales, Montes-Tarazas said the arrangement strips away his ability to build direct customer relationships.

"I do get the sale and I do get the money, but customers never get to interact with my website, they have no ability to sign up for my mailing list. They have no idea who I am as an artist or what I stand for," Montes-Tarazas said.

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[–] pelespirit@sh.itjust.works 5 points 11 hours ago* (last edited 11 hours ago) (1 children)

Isn't this just like Doordash though? I'm not sure how these were resolved though.

In May 2021, DoorDash was criticized for unauthorized listings of restaurants who had not given permission to appear on the app.[72] The company was sued by Lona's Lil Eats in St. Louis, with the lawsuit claiming that DoorDash had listed them without permission, then prevented any orders to the restaurant from going through and redirecting customers to other restaurants instead, because Lona's was "too far away," when in reality it had not paid DoorDash a fee for listing.[73] This aspect of DoorDash's business practice is illegal in California.[73]

https://en.wikipedia.org/wiki/DoorDash#Litigation_for_illegal_unauthorized_restaurant_listing

[–] NateNate60@lemmy.world -1 points 10 hours ago* (last edited 9 hours ago) (1 children)

That's a different thing. In that case, Doordash actually blocked people from ordering from the restaurant in question and redirected them elsewhere. Had the restaurant been listed without its permission and all it did was cause a Doordash employee to appear at the restaurant, place an order on the users behalf, then go deliver it, it would be a similar case to this one.

I doubt many restaurants would have a problem with Doordash listing them without their permission if all that happened when someone placed an order, is that they get a call from Doordash (automated or not) to place a to-go order, and then someone picks it up later and pays for it.

[–] twack@lemmy.world 5 points 9 hours ago (1 children)

Restaurants absolutely did and do have a problem with that, and I question the authority with which you state that there are no appreciable monetary damages from amazon denying a small business additional sales opportunities.

https://www.cpr.org/2021/05/19/restaurants-are-fed-up-with-grubhub-doordash-and-others-now-theyve-got-legislators-on-their-side/

[–] NateNate60@lemmy.world 0 points 9 hours ago

If you think you can find a way to quantify damages in a legally sufficient way then go ahead.