this post was submitted on 21 Mar 2026
502 points (97.9% liked)

Technology

82989 readers
2877 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 2 years ago
MODERATORS
 

In a long post titled "Our commitment to Windows quality," published on Microsoft's website and sent via email to millions of members of the Windows Insider Program, Windows boss Pavan Davuluri laid out a laundry list of changes Microsoft plans to make in Windows 11, starting this month.

What's most remarkable about this post is what it doesn't contain. Here's how Davuluri kicked things off:

Every day, we hear from the community about how you experience Windows. And over the past several months, the team and I have spent a great deal of time analyzing your feedback. What came through was the voice of people who care deeply about Windows and want it to be better.

That paragraph belongs in the non-apology Hall of Fame, with a cross-reference to "Friday news dump" -- a classic PR technique that aims to minimize media coverage of the awkward news being released.

you are viewing a single comment's thread
view the rest of the comments
[–] Warehouse@piefed.ca 30 points 1 day ago* (last edited 1 day ago) (3 children)

When I read that paragraph, I was gobsmacked. They "spent months analyzing feedback"? Seriously? They needed charts and graphs to figure out that people just want Windows to work?

Should they have not analyzed feedback? Out of everything you could complain about Microsoft, complaining about them taking their time to get it right this time wouldn't be one of them. I mean, they aren't going to get it right this time, but that seems like a different complaint.

[–] MonkderVierte@lemmy.zip 10 points 1 day ago

This is marketing speak for "We realized that we could lose market share if we further don't listen to our users".

[–] SaraTonin@lemmy.world 18 points 1 day ago (2 children)

I suppose my question is why did they need to spend months analysing the feedback? Couldn’t they just point copilot at the data and have it instantly analyse it for them?

[–] iSeth@lemmy.ml 10 points 1 day ago* (last edited 1 day ago) (1 children)

The editor's name is Ed Bott?! As in Editorial Robot?! You can't make this shit up.(well, i kinda did)

Did Copilot write this whole thing?

[–] Luffy879@lemmy.ml 9 points 1 day ago

Didn't they already announce such a change for gaming when the steam deck comparisons came out?

Yeah, I'll believe it when I see it