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Samsung purposely knives customer's TV to weasel out of repair (youtu.be)

submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world

40 comments fedilink hide all child comments

Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[–] Kolanaki@yiffit.net 11 points 9 months ago* (last edited 9 months ago) (1 children)

My Samsung TV recently updated and now half the features it once had are gone or broken. I used to be able to turn my PS5 on and it would turn the TV on right to the correct input for the PS5 and since the update it doesn't work. It used to go back to whatever the input was on when you turned it off if you just turned the TV on and now it always goes to some new landing app/TV station thing that doesn't even fully load the TV part and they removed the options to change the start up parameters altogether so I can't even go back to how it was.

The TV is almost 10 years old at this point and hasn't been updated for about the last 5 and this one came outta nowhere a couple weeks ago and has made using the thing a huge headache. I see what they're trying to do with this bullshit, but if they think I am buying one of their TVs again, they're out of their fuckin' minds.

[–] Kbobabob@lemmy.world 8 points 9 months ago

Are you actually using the features associated with connecting the TV to the internet? Seems everyone just gets a STB of some kind whether that is a gaming console, Roku, Shield, etc...

My recommendation is to not connect your TV to the internet. They are terrible for this partially because they lack proper updates.