this post was submitted on 21 Apr 2026
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Technology

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184
Anthropic nuked a company's access to Claude, stopping 60 employees dead in their tracks — support via Google Form is the only recourse for vague usage policy violation (www.tomshardware.com)
submitted 6 hours ago by throws_lemy@reddthat.com to c/technology@lemmy.world
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[–] FriendOfDeSoto@startrek.website 9 points 5 hours ago (1 children)

decent support chatbot

is an oxymoron.

[–] PlantJam@lemmy.world 8 points 5 hours ago

Salesforce recently got rid of their "crate a case" form and replaced it with a chat bot to do the exact same thing. Of course it tries to talk you out of creating a case first, but will begrudgingly create one eventually. It's one of the most asinine uses for a chat bot I've ever seen.