Technology

59534 readers

3196 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

217

Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages (www.cnbc.com)

submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

25 comments fedilink hide all child comments

Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies' employee messages across Slack, Microsoft Teams, Zoom and other communications services.

you are viewing a single comment's thread
view the rest of the comments

[–] wizardbeard@lemmy.dbzer0.com 1 points 9 months ago* (last edited 9 months ago)

Edit: the deleted comment was talking about how this has legal compliance implications, effectively that companies have to do this.

Thank you for highlighting this, I was struggling myself on how to word a message like this.

I work tech in a heavily regulated type of business, and have been neck deep in work on things with legal compliance considerations lately.

The issue with your "corporate snap chat" idea is that it would inevitably be used to share information relevant to potential legal proceedings.

Any space like that needs to be out of the business's control and view to provide a legal air gap for any responsibility. Businesses would prefer their employees do that shit where they can safely argue no control or responsibility over it.