this post was submitted on 10 Jun 2026
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I have a feeling that the megacorporation's AI generating false statements about smaller businesses that effectively drives customership away from them harms a lot more small businesses way more than AI-powered businesses being held to account for what their AI states as fact publically.
(And that's not even counting the harm Google's AI summaries are already doing to small publishers by driving traffic away from the very websites its using as source material.)
If a company doesn't want the liability associated with a rogue agent making false statements, then I've got news for you - they don't have to use AI. Literally nobody is forcing small private businesses to use AI for anything.
And what @MyButSmellsBat@feddit.org has said is entirely true. Most small companies won't have an AI, and those that do should still be held accountable for their AI's public statements.