this post was submitted on 13 Feb 2024
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Amazon Prime Video drops Dolby Vision and Atmos unless you pay extra::Amazon Prime Video has removed Dolby Vision HDR, and Atmos surround sound, unless you pay an extra $2.99 a month for its new ad-free option. The company has confirmed the move.

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[โ€“] Kbobabob@lemmy.world 19 points 9 months ago (1 children)

I've had this conversation recently about why we even have prime. Their shipping has gotten worse, their video has gotten worse, their support has gotten worse(literally just closed the chat conversation so I'd have to start all over), half of their products are Chinese fakes.

Fuck Amazon

[โ€“] Fungah@lemmy.world 1 points 9 months ago

I was once transferred 14 times but Amazon customer service. I refused to log off the chat, and insisted each new person read the entire chat history this far while being pleasant and polite "wow 14 times, is this a new world record? I bet we do it kurpreet, let's go!"

I was trying to arrange for pi kuo of a vacuum cleaner that was foa. Wouldn't take no for an answer. Politely.

Eventually they just said keep the vacuum cleaner it's on us.