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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions::Airline tried arguing virtual assistant was solely responsible for its own actions

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[–] asteriskeverything@lemmy.world 1 points 1 year ago (1 children)

That sounds fascinating, if you come across it again please send the link my way!

[–] TheFriar@lemm.ee 2 points 1 year ago

I’ve been trying tofind it since your comment and I just can’t place where I came across it! It was an opinion piece on some low rent looking leftist blog, so it’s hard to search for. I will keep looking though, because I’d like to find it again and I’ll share it when I do.