this post was submitted on 05 Mar 2024
927 points (97.5% liked)
Technology
59569 readers
3825 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I think you want people to want to be on call (or at least be willing to be on call). There's no way I'd ever take a job where I was on-call and not compensated for being on-call. On-call is work. Even if nothing happens during your shift, you have to be ready to respond. You can't get drunk or get high. You can't go for a hike. You can't take a flight. If you're going to be so limited in what you're allowed to do, you deserve to be compensated for your time.
But, since you're being compensated, it's also reasonable that you expect to have to respond to something. If your shifts are always completely quiet, either you or the devs aren't adding enough new features, or you're not supervising enough services. You should have an error budget, and be using that error budget. Plus, if you don't respond to pages often enough, you get rusty, so when there is an event you're not as ready to handle it.