this post was submitted on 22 Mar 2024
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Mozilla just ditched its privacy partner because its CEO is tied to data brokers (www.theverge.com)
submitted 8 months ago by AnActOfCreation@programming.dev to c/technology@lemmy.world
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  • Mozilla ends partnership with Onerep due to CEO's ties to data broker
  • Onerep's data removal service bundled into Mozilla's Monitor Plus subscription
  • Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
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[–] FordBeeblebrox@lemmy.world 94 points 8 months ago (3 children)

I had a car with a bad alternator and took it to a shop, manager quoted me $150 then called an hour later to say he’d picked the wrong version of my car on the computer, mine would be $100 more but he said “a deals a deal so we’ll do it for the 150.”

Every other car problem I had after, straight to that shop cause I knew they’d do solid work and charge me fairly. Putting people before profits means retaining workers and getting loyal customers

[–] TrickDacy@lemmy.world 27 points 8 months ago (2 children)

It definitely makes sense to anyone with the ability to see past their nose. I wish companies like Comcast and Verizon could see it.

[–] Pips@lemmy.sdf.org 24 points 8 months ago (1 children)

Monopolies for modern necessities (the internet and phone) don't have to worry about customer retention.

[–] TrickDacy@lemmy.world 2 points 8 months ago (1 children)

I mean, in some situations those two I mentioned are but I've been in the position to easily switch service to another company and that doesn't change their behavior at all.

[–] kambusha@lemmy.world 5 points 8 months ago (2 children)

"So the problem is it's too easy to switch. Let's change that!" - some CEO, probably

[–] FordBeeblebrox@lemmy.world 1 points 8 months ago* (last edited 8 months ago)

Some CEO to another, at a ski chalet where they totally don’t collude at the spa.

[–] TrickDacy@lemmy.world 1 points 8 months ago

They 100% have been having that conversation since the 50s if not earlier

[–] Plopp@lemmy.world 12 points 8 months ago

Plot twist: The right version was actually cheaper, but they figured they'd tell you that story to make you a more loyal customer.

[–] 0xD@infosec.pub 2 points 8 months ago (1 children)

Where I live changing the price after agreeing on it would even be illegal :0

[–] Railcar8095@lemm.ee 2 points 8 months ago

Probably, but they might "just find out they don't have the part in stock and can't do it"" and refund