this post was submitted on 25 Mar 2024
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Yeah, I think that a EULA change should reasonably permit for some kind of refund. Maybe have some mechanism for deprecating the value of the service based on use -- like, if you expect a typical online game to be online for 10 years and a user has used it for 5 and the service wants to change the EULA, mandate the option for a 50% refund in lieu of continued service under the new EULA or something.
That'd make games more expensive, but it's a risk that companies could factor in when deciding on EULAs and the initial price.