this post was submitted on 21 Apr 2024
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I attempted to email opt-out@discord.com per the ToS and got a bounceback.
A bounceback? What does that mean? Anyways I sent three emails to arbitration-opt-out@discord.com but got no replies at all.
In email terms, a bounceback is a category of error that in this case meant that the email address didn't exist. Although, that's because I emailed opt-out instead of arbitration-opt-out. My mistake. After fixing it, it went through without a reply as has been the general experience.
I'm glad I'm not the only one. I'm not using the application until I get a response. For all I know, they may respond on the very last day or not respond whatsoever.
I used this from the article, hopefully I filled in the blanks correctly.
Re: Opt-out of arbitration clause in agreement dated 04/15/24
Dear Sir or Madam:
I am writing to opt out of the arbitration clause in my agreement with Discord dated 04/15/24 for the Communication client Discord.
If you have any questions, you may reach me at the address above.
Yours sincerely,
[My username, legal name, and ID.]
What did you send them, is there a template?
I just sent them a simple email with the subject being "arbitration opt-out" and a body of "I opt out of mandatory arbitration."