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Discord wants to void your right to sue them in court — but you can opt out of the practice (www.polygon.com)

submitted 7 months ago by Dragxito@lemmy.world to c/technology@lemmy.world

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[–] ggppjj@lemmy.world 21 points 7 months ago (2 children)

I attempted to email opt-out@discord.com per the ToS and got a bounceback.

[–] aidan@lemmy.world 20 points 7 months ago (2 children)

The article says arbitration-opt-out@discord.com

[–] FiniteBanjo@lemmy.today 6 points 7 months ago

Also be sure that you send it from the email associated with your account. As per the update on the situation discord gave, in which it announced an extended deadline of 90 days up from 30 days from April 15th or account creation, the contents of the email don't seem to matter much.

I included my account userid and username just to be safe.

[–] ggppjj@lemmy.world 4 points 7 months ago* (last edited 7 months ago)

Ah, thanks!

[–] randint@lemmy.frozeninferno.xyz 4 points 7 months ago (3 children)

A bounceback? What does that mean? Anyways I sent three emails to arbitration-opt-out@discord.com but got no replies at all.

[–] Mobile@leminal.space 2 points 7 months ago (1 children)

I'm glad I'm not the only one. I'm not using the application until I get a response. For all I know, they may respond on the very last day or not respond whatsoever.

[–] Zoot@reddthat.com 1 points 7 months ago

I used this from the article, hopefully I filled in the blanks correctly.

Re: Opt-out of arbitration clause in agreement dated 04/15/24

Dear Sir or Madam:

I am writing to opt out of the arbitration clause in my agreement with Discord dated 04/15/24 for the Communication client Discord.

If you have any questions, you may reach me at the address above.

Yours sincerely,

[My username, legal name, and ID.]

[–] ggppjj@lemmy.world 2 points 7 months ago

In email terms, a bounceback is a category of error that in this case meant that the email address didn't exist. Although, that's because I emailed opt-out instead of arbitration-opt-out. My mistake. After fixing it, it went through without a reply as has been the general experience.

[–] yokonzo@lemmy.world 1 points 7 months ago (1 children)

What did you send them, is there a template?

[–] randint@lemmy.frozeninferno.xyz 1 points 7 months ago

I just sent them a simple email with the subject being "arbitration opt-out" and a body of "I opt out of mandatory arbitration."